What type of information is typically included on an insurance card?

Boost your knowledge for the Epic Resolute Professional Billing (PB) Fundamentals exam. Study with detailed questions and explanations to prepare effectively. Ace your certification!

The correct answer identifies that an insurance card typically contains payor specifics necessary for billing. This includes important details such as the name of the insurance company, policy number, group number, and sometimes the address for claims submission. These elements are crucial for healthcare providers to correctly bill the insurance company and to ensure that the patient receives appropriate coverage for their services.

Including payor specifics helps streamline the billing process by providing essential information that verifies coverage and benefits directly related to the patient. This facilitates communication between the provider and the insurance company, reduces delays in payment, and helps avoid claim denials that could occur if the information is not accurately conveyed.

In contrast, patient appointment details are typically not found on an insurance card, as this information is managed separately within appointment systems. Similarly, contact information for billing inquiries may be found on the provider's statements or websites rather than on the insurance card. Estimated costs for services are also not included on the insurance card itself; these estimates are generally provided by the healthcare provider based on the procedure or service being billed and may vary depending on the patient’s specific plan and benefit details.

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