Epic Resolute Professional Billing (PB) Fundamentals for Single Billing Office Practice Test

Question: 1 / 400

What is one benefit of tracking denied claims?

It improves overall service quality

It enables better decision-making for future claims

Tracking denied claims is crucial for several reasons, and one significant benefit is that it enables better decision-making for future claims. When practices analyze denied claims, they gain insights into the reasons for denials, such as coding errors, missing information, or issues related to coverage. This information allows billing staff and providers to identify patterns and address the root causes of denials. Consequently, they can refine processes, enhance procedures, and implement training where necessary, ultimately leading to improved accuracy in future submissions.

By recognizing trends (for example, specific payers denying certain types of claims) and making informed adjustments, billing offices can boost their success rates in getting claims approved the first time they are submitted. This proactive approach not only enhances the efficiency of the billing process but also contributes to overall financial health for the practice, as there will be fewer delays and less back-and-forth communication with payers regarding rejected claims.

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It reduces administrative costs

It speeds up patient check-in processes

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