What type of errors are categorized as issues that an end user fixes in Hyperspace?

The correct choice pertains to user errors, which are mistakes made by the end user during the interaction with the system. These errors can occur due to a misunderstanding of the system's functionalities, incorrect data entry, or failing to follow established procedures within Hyperspace. Because end users are directly involved in the daily operation of the system, it is essential that they have the ability to recognize and correct these errors promptly to maintain accurate and efficient billing processes.

User errors are distinct because they are not bugs or flaws in the software but rather mistakes made during its usage. This implies that while the system is functioning as intended, the user may input information incorrectly or fail to execute a task correctly. Training and support resources are crucial in minimizing user errors, enabling staff to become proficient in navigating Hyperspace effectively.