What is the purpose of insurance verification in Epic Resolute?

The purpose of insurance verification in Epic Resolute is to confirm a patient's eligibility for insurance benefits. This process is critical as it ensures that the patient's insurance coverage is active and that the services being provided are covered under their plan. By verifying eligibility before treatment, the practice can prevent issues related to claim denials and ensure that patients are informed about their financial responsibilities.

Understanding a patient's insurance status allows healthcare providers to effectively manage billing processes and expectations. Insurance verification also helps in determining which services are covered and what co-pays or deductibles might apply, facilitating smoother financial interactions between the patient and the practice.

In contrast, determining final charges for services or processing claims occurs after insurance eligibility has been established, and collecting overdue payments pertains to accounts receivable management rather than the verification process itself.