What is the definition of errors in a billing system?

In a billing system, errors are defined as messages that must be resolved before completing the billing process. This definition emphasizes the critical nature of these errors, indicating that they can impede the flow of billing activities and must be addressed for the process to continue smoothly. In a healthcare billing context, these errors can include issues such as incorrect patient information, missing codes, or authorization problems, which all require immediate attention to ensure that claims can be filed accurately and efficiently.

By requiring resolution before proceeding, this definition highlights the importance of maintaining the integrity of the billing practices and ensuring compliance with regulations and policies. Resolving these messages is essential to prevent delays in payment and ensure proper reimbursement for services rendered.