What is an 'outstanding balance' in a patient account?

An outstanding balance in a patient account refers specifically to the amount that remains unpaid by the patient after all payments and adjustments have been accounted for. This figure is crucial for financial tracking, as it directly reflects the patient's remaining financial obligation to the healthcare provider.

When a patient receives treatment, several transactions can occur—insurance payments, discounts, or write-offs may all serve to reduce the initial charges. The outstanding balance represents what is left over once these adjustments are applied. This concept is essential for both patients and billing departments, as it indicates what still needs to be collected to settle the account fully.

In contrast, the total amount billed is a broader figure that includes all charges before any payments or adjustments. Credit funds refer to amounts that could potentially be reimbursed back to the patient, and unapproved claims represent claims that have yet to be processed or accepted by the insurance and do not directly relate to what the patient owes. The definition of outstanding balance encapsulates the financial reality for patients and providers in the billing cycle.