What is a common critical error that may occur during charge sessions?

The common critical error that may occur during charge sessions is an inactive procedure. This situation arises when a service or procedure code that is being billed is no longer active in the billing system, often due to updates, changes in coding regulations, or changes in the provider's practice protocols. When an inactive procedure is selected for billing, it can lead to claim denials or delays in reimbursement, as payers will not accept charges for services that are not recognized or valid based on current standards.

In a billing context, it is essential for billers to ensure that all procedure codes are current and actively supported in the system at the time of charge entry. This helps maintain the integrity of the billing process and avoids complications during claims processing. Proper training and regular updates to billing software can aid in mitigating this issue.