What are unapplied payments in Epic Resolute PB?

Unapplied payments in Epic Resolute Professional Billing refer specifically to payments that have been received but have not yet been assigned to a particular patient's account or a specific invoice. This can occur for various reasons, such as the payment being received before a patient account has been established or before the billing department has had a chance to process the payment against outstanding charges.

The key characteristic of unapplied payments is that they exist within the system but are not linked to any financial obligation within the billing framework. As a result, tracking unapplied payments is crucial for ensuring accurate financial management and proper accounting in healthcare billing practices. Once the payment is properly associated with a patient's account, it can then contribute to their overall balance and help reduce outstanding debt.

Understanding unapplied payments helps billing professionals effectively manage finances and optimize the application of funds received, thereby improving the overall billing process.