What are 'adjustments' in Epic Resolute?

Adjustments in Epic Resolute refer to modifications made to patient account balances for reasons such as discounts, corrections, or writing off amounts that are not collectible. This process is crucial because it ensures that the patient accounts reflect accurate and current financial information. Adjustments can occur due to various factors, including contractual obligations with insurance companies that require changes to billed amounts, or when a billing error has been identified and needs resolution.

By using adjustments appropriately, healthcare organizations can maintain transparent and accurate records, facilitating better financial management and ensuring compliance with accounting standards. This understanding helps bolster the integrity of the billing process and supports effective communication with patients about their financial responsibilities.