What benefit do 'real-time eligibility checks' provide in the billing process?

Real-time eligibility checks play a crucial role in the billing process by verifying a patient's insurance coverage at the moment of service. This immediate verification helps ensure that the patient's plan is active and covers the services being provided. By confirming eligibility on the spot, providers can address any potential issues with insurance coverage before rendering services, which significantly reduces the likelihood of claim denials that may occur due to lack of coverage or services not being included under the patient’s plan.

This proactive approach not only streamlines the billing process but also enhances overall patient satisfaction, as it minimizes unexpected out-of-pocket expenses for patients later. By establishing coverage details right away, healthcare providers can better navigate the financial aspect of patient care and reduce delays in payment, leading to a more efficient revenue cycle.